Reviews
VERY PROFESSIONAL AND THEIR TEAM IS MOST KNOWLEDGABLE
They did an excellent job. Finished all of the system work and exchanged all of the vents in one day. They are very professional and their team is most knowledgable. I would hire them again.
Description of Work: Replace two air conditioning/heating systems
Ned Ramsay Via 
EXPERIENCE AND QUALITY OF THE EQUIPMENT, INSTALLATION AND TECHNICIANS WERE TOP-NOTCH
In May 2022, Alicia Air Conditioning & Heating installed a complete Carrier HVAC and Air Conditioning System, including a Honeywell smart thermostat, in our 1985-built new home. From the beginning of the estimating process through installation, the experience and quality of the equipment, installation and technicians were top-notch. Great communication and follow up as well. Will definitely recommend to our friends and family for any service they provide...A+
Paul Worne Via 
CUSTOMER SERVICE THEY PROVIDED WAS ALSO OF THE HIGHEST QUALITY
We called Alicia Air because they installed our original systems 33 years ago. We also got bids from 5 other businesses. Bryan Perez was our estimator/salesman. He was punctual, professional and thorough. He crawled under the house (in Silverado Canyon), inspected all the ducting as well as the old systems. He answered all our questions and provided a comprehensive proposal within 24 hours. We had a few follow-up questions and he or Laurie (in the office) got back to us right away. Alicia Air gave us a very competitive price for the 2 systems we needed. The install crew were Aaron, Derrick and Ben. They showed up before they were promised and stayed both days until the work was done and everything was to our satisfaction. We were confident that the systems they installed would be of the highest quality, but the customer service they provided was also of the highest quality. I would recommend Alicia Air with out qualification and appreciate their attention to detail.
Description of Work: We needed two 33 year old Rheem HVAC systems replaced w/appropriate support work.
Julie M. Via
VERY PROFESSIONAL AND DIDN'T TRY TO UPSELL ME
Very professional and didn't try to upsell me, which the Costco-recommended company did. I would definitely recommend.
Description of Work: HVAC system replacement
Lorrie K. Via
COURTEOUS PUNCTUAL AND INFORMATIVE
Paul did a great job reviewing my entire system. HE was courteous punctual and informative.
Description of Work: A.C. Evaluation
Ed M. Via
VERY FAST
Very fast once we got him here. There was a 10 day wait because of heat wave.
Description of Work: Rat had chewed wires in air conditioner. Replaced wire for service charge.
Mary B. Via
VERY HAPPY AND WOULD DEFINITELY RECOMMEND!
Air conditioning unit was replaced. Everything from the sales meeting to the finished installation went very smoothly and pleasant. The price beat our local competitors prices by far. Very happy and would definitely recommend!
Description of Work: Air conditioning unit was replaced.
Beate R. Via
